Systems Trainer (Multiple Roles)

Australian citizenship required. No PR or Work Visa holders. Must have an active Baseline (or higher) security clearance.

This role is via a prime contractor that we partner with.

What to Submit

A tailored resume in docx format (strictly 3 pages max)
A one page (5000 character) summary response to the selection criteria below.

RFQ Details

· RFQ ID: LH-07299
· Agency: Australian Electoral Commission
· Closing Date: Monday, 10 August 2026 – 11:59pm (Canberra time)
· Estimated Start Date: Tuesday, 01 September 2026
· Initial Contract Duration: ASAP to 30 June 2027
· Extension Term: Not applicable
· Security Clearance: Must have an active Baseline (or higher) security clearance
· Location of Work: QLD, ACT, VIC
· Working Arrangements: Hybrid. Applicants will perform the role either from the National Office in Canberra or a State Office located in Melbourne or Brisbane. Hybrid working arrangements may be considered at the discretion of the Hiring Manager.
· Maximum Hours: 40 hours per week

Job Details

The Systems Trainer will report to the Training Manager within the Indigo Change Management Team and play a key role in delivering training outcomes for the Indigo Program. Working closely with the broader Change Management Section and Agency Training teams, the role will support the development and delivery of targeted learning solutions that enable successful adoption of new systems and ways of working.
The Indigo Change Management Team provides change, communications, training, and transition support to the Indigo Program through the embedded Indigo Change Management Team. The training capability within the Indigo Change Management Team consists of a Training Manager and supporting Systems Trainers, who will collectively shape the direction of training and capability uplift for a strategically significant transformation program.
As a Systems Trainer, you will play a pivotal role in supporting the Training Manager by planning and executing the training strategy for the Program. You'll act as the vital link between the program and business, working closely with a diverse range of stakeholders to ensure fit for purpose materials are developed to support adoption. Your focus will be to create and support the delivery of tailored training materials and strategies that enhance people's capabilities and drive adoption.
The candidate must hold an active Baseline security clearance prior to commencement.

Key Duties and Responsibilities

· Innovate and lead creative training strategies under the guidance of the Training Manager to support digital transformation in a complex program environment, ensuring readiness for the new system.
· Collaborate with the Change Team to understand business requirements and assist in delivering change and training activities according to the overall Program schedule and approach
· Support the evaluation and analysis of training from current state to future states to support the transition, ensuring users are fully equipped
· Craft engaging and fit for purpose training materials
· Foster strong and meaningful relationships across the Program and business to ensure training activities are well understood and effectively adopted.
· Coordinate the training schedule to support change and business adoption activities
· Support the delivery of training sessions, both virtually and in-person, aligning with the training schedule and program needs
· Provide consistent reporting on training delivery, uptake, and success, validating outcomes with end users and their leaders

About the Team

The Indigo Change Management Team provides support and advice to AEC staff to prepare, adopt and embrace change and transformation, and strives to be the AEC's change management centre of excellence. The Indigo Change Management Teams purpose is to support the AEC to meet its full potential through realising its organisational benefits by focusing on the people side of change. This is achieved by providing the structure and support to build sustainable change management capability and maturity across the program and agency. The Indigo Change Management Team contributes to a positive work culture that enables increased productivity and the likelihood of program delivery, change success and benefits realisation.
The Indigo Change Management Team provides change, communications, training, and transition support to the Indigo Program. The training capability within the Indigo Change Management Team consists of a Training Manager and supporting Training Coordinators/System Trainers, who will collectively shape the direction of training and capability uplift for a strategically significant transformation program.

Selection Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.

Essential criteria

Demonstrated ability to work independently or as part of a team whilst contributing positively to the achievement of the Program objectives. Proven ability to contribute to the full training cycle; assess needs, plan, develop, coordinate, monitor and evaluate. Knowledge of how to understand and evaluate learner needs with the objective of delivering high level training and knowledge documents. Experience developing fit-for-purpose training materials including guides, videos, and modules for diverse audiences. Experience developing, delivering, and evaluating learning and development programs and initiatives. Effective communication and stakeholder engagement skills across a diverse stakeholder group.
High quality written communication skills. Strong critical thinking and analytical skills to support the assessment and planning of training strategies. Excellent stakeholder engagement skills, with the ability to liaise, negotiate, and represent effectively. Ability to manage multiple work packages simultaneously whilst understanding dependencies and ensuring progress and quality. Understanding of Agile project delivery and change management frameworks, with experience in supporting training outcomes for large-scale programs.

Why choose Pinaka

We know the government ICT market and we keep things straightforward. We take time to understand your background, your goals and the type of role that suits you. We believe transparency is about more than rates and our margins are fair and always disclosed.

What you can expect from us...

Fair, disclosed margins
Clear communication at every stage
Honest advice on fit and competitiveness
Visibility on submissions and process status
A professional and respectful experience

How you are paid...

You choose what's best for you.

PAYG through Pinaka
Third-party payroll
Self-employed (own ABN)

With a single, transparent and fixed margin, we ensure compliance to all state and payroll laws. So that is one less thing for you to worry about.

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